Refund Policy

At Vektoratek LLC, we stand behind the quality of our AI automation services. We want you to feel confident when working with us, which is why we offer a 7-day money-back guarantee on our services. If you are not satisfied with your purchase, we will do our best to make it right.

7-Day Money-Back Guarantee

If you are unsatisfied with our services for any reason, you may request a full refund within 7 days of your purchase date. To be eligible for a refund, your request must be submitted within 7 calendar days from the date your payment was processed. Refund requests submitted after this 7-day window will not be eligible for consideration.

How to Request a Refund

To initiate a refund request, please contact us by email at info@vektoratek.com within the 7-day eligibility period. Include your full name, company name, the service purchased, the date of purchase, and a brief description of the reason for your request. We will review your request and respond within 3 business days.

Refund Processing

Once your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please allow 5 to 10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Non-Refundable Situations

Certain circumstances are not eligible for a refund, including requests submitted after the 7-day period has expired, services that have been fully delivered and signed off by the client, and any third-party costs or software licenses procured on your behalf as part of a project.

Ongoing and Retainer Services

For monthly retainer or subscription-based engagements, the 7-day money-back guarantee applies to the first billing cycle only. Subsequent payments for ongoing work are non-refundable, though you may cancel future billing at any time by providing written notice to info@vektoratek.com.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be reflected by updating the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our refund policy or would like to submit a request, please reach out to us directly.

Address : Vektoratek LLC 30 N Gould St Ste N Sheridan, WY 82801

Email: info@vektoratek.com

Website: vektoratek.com